Terms & Conditions

WRIGHTSAIR TERMS & CONDITIONS:-

BOOKINGS  VALIDITY

i.  Minimum numbers of passengers (2 Passengers) apply on flights.

ii. Conditions of Use: Flight Tours are subject to weather and safety conditions. Suitable for all ages. If you have trouble finding appropriate availability, please contact us directly.

iii. No booking fees apply. Rates are inclusive of GST and are in Australian Dollars (AUD)

 
1.      ALL BOOKINGS AND GIFT BOOKING/ VOUCHERS ARE VALID FOR 12 MONTHS FROM DATE OF PURCHASE.

2.      THE VALIDITY PERIOD WILL NOT BE EXTENDED WITHOUT EXPRESS AUTHORISATION IN WRITING FROM THE COMPANY.

3.      SHOULD THE COMPANY AGREE TO EXTEND THE BOOKING/ VOUCHER VALIDITY PERIOD, THIS WILL BE LIMITED TO, AND EXPIRE AFTER, A FURTHER TWO CALENDAR MONTHS FROM THE ORIGINAL DATE OF BOOKING/ VOUCHER EXPIRY.

4.      SHOULD THE COMPANY AGREE TO EXTEND THE BOOKING/ VOUCHER THEN THE COMPANY WILL CHARGE AND THE BOOKING/ VOUCHER HOLDER AGREES TO PAY A REACTIVATION FEE OF $100

5.      UNDER NO CIRCUMSTANCES WHATSOEVER WILL THE BOOKING/ VOUCHER BE EXTENDED FOR A PERIOD IN EXCESS OF THE TWO MONTHS AS IN NOTE 3 ABOVE.

6.      SHOULD A BOOKING/ VOUCHER HOLDER FAIL TO REDEEM THE BOOKING/ VOUCHER WITHIN THE TWELVE MONTH VALIDITY PERIOD, AND APPLICATION FOR BOOKING/ VOUCHER EXTENSION HAS NOT BEEN REQUESTED OR GRANTED, THEN THE BOOKING/ VOUCHER HOLDER AGREES THAT THE BOOKING/ VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.

7.      SHOULD THE BOOKING/ VOUCHER HOLDER FAIL TO REDEEM A BOOKING/ VOUCHER EXTENDED BY TWO MONTHS IN ACCORDANCE WITH 2,3 AND 4 ABOVE, WITHIN THE AGREED TWO MONTH EXTENSION, THEN THE PROVISIONS OF 6. ABOVE APPLY.

8.      IN ACKNOWLEDGEMENT OF THE FACT THAT A 12 MONTH (OR 14 MONTHS IF EXTENDED AS 2,3 AND 4 ABOVE) BOOKING/ VOUCHER VALIDITY PERIOD IS AN ACCEPTABLE PERIOD OF TIME IN WHICH TO TAKE THE FLIGHT, THE BOOKING/ VOUCHER HOLDER ACCEPTS THAT ANY SCHEDULED BOOKING OF AN AIR EXPERIENCE THAT, DUE TO INCLEMENT WEATHER IS CANCELLED BY THE COMPANY, AND AS A RESULT OF BEING CANCELLED RENDERS THE BOOKING/ VOUCHER EXPIRED, THE PROVISIONS OF 6. ABOVE APPLY.

9.      EVERY EFFORT WILL BE MADE TO ACHIEVE THE REQUESTED FLIGHT, HOWEVER DUE TO AIR TRAFFIC CONTROL CONSTRAINTS, WEATHER LIMITATIONS, OR ANY OTHER OPERATIONAL REASONS, FLIGHTS MAY NEED TO BE VARIED. NO REFUNDS WILL BE GIVEN IF FLIGHT VARIATION OCCURS.

 
CANCELLATION POLICY

1.      THE COMPANY UNDERTAKES SUBJECT TO 2. BELOW TO HONOUR IT'S OBLIGATION TO A BOOKING/ VOUCHER HOLDER TO PROVIDE AN AIR EXPERIENCE IN ACCORDANCE WITH PREVAILING AVIATION PRACTICES AND PROCEDURES AND IN KEEPING WITH COMPANY PRODUCED EXPLANATORY MATERIAL.

2.      THE COMPANY RESERVES THE RIGHT AT IT'S ABSOLUTE DISCRETION, AND WITH NO WARNING WHATSOEVER, TO CANCEL A SCHEDULED AIR EXPERIENCE BOOKING/ VOUCHER BOOKING, IF IT DEEMS THAT IF THE FLIGHT WERE TO TAKE PLACE THE SAFETY OF THE PILOT OR INSTRUCTOR, THE AIRCRAFT, PERSONNEL ON THE GROUND, OR ANY OTHER PERSON, VEHICLE, VESSEL OR STRUCTURE COULD BE PLACED IN A POSITION WHERE SAFETY TO THAT PERSON(S) OR OBJECT(S) IS COMPROMISED.

3.      THE COMPANY RESERVES THE RIGHT AT IT'S ABSOLUTE DISCRETION, AND WITH NO WARNING WHATSOEVER, TO CANCEL A SCHEDULED AIR EXPERIENCE BOOKING/ VOUCHER BOOKING DUE TO AIR TRAFFIC CONTROL CONSTRAINTS, WEATHER CONDITIONS OR ANY OTHER FACTOR THAT THEY DEEM WOULD COMPROMISE THE EXPERIENCE. 

4.      SHOULD THE BOOKING/ VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/ VOUCHER BOOKING LESS THAN 24 HOURS PRIOR TO THE BOOKED FLIGHT, OR FAIL TO ATTEND THE SCHEDULED FLIGHT, THEN THE BOOKING/ VOUCHER HOLDER AGREES THAT THE BOOKING/ VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.

 

Should you require clarification on any of our Terms and Conditions please call us on (08) 8670 7962